Frequently Asked Questions
General Questions
Are your measurement guides accurate?
Yes, all measurement guides included with our product listings are fully accurate and include step-by-step instructions so you can measure yourself at home. If you need personal assistance, just reach out through our contact page and our team will walk you through it.
What types of kilts do you sell?
We specialize exclusively in kilts and kilt-related products. Our range includes tartan kilts, utility kilts, leather kilts, wedding kilts, along with kilt jackets and accessories like sporrans, kilt pins, belts, and ghillie shirts. We don't sell unrelated apparel — kilts are all we do.
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by destination and are shown at checkout. We work with trusted carriers to make sure your order arrives safely and on time.
Do you offer bulk or group orders?
Yes. Whether you're outfitting a wedding party, pipe band, Highland Games team, or event group, we handle bulk orders. Get in touch with us directly to discuss requirements and pricing.
Do you design kilt outfits for weddings or events?
Absolutely. We can put together full kilt outfit packages for weddings, graduations, Highland Games, and any formal or ceremonial occasion. Share your requirements and we'll find the right combination for you.
Can I return a kilt if I'm not satisfied?
Yes. Standard (non-custom) orders can be returned within 30 days of delivery for a full refund or exchange. The item must be unworn and in its original condition.
What if my kilt doesn't fit correctly?
First, check our sizing guide — most fit issues can be avoided by following our measurement instructions. If your order arrives and there's a genuine fit problem, contact us and we'll sort it out through an exchange or alteration.
How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can use it to monitor your delivery in real time.
How long does manufacturing and delivery take?
Standard orders typically take 7–14 days for manufacturing plus shipping time depending on your location. Rush orders can be expedited for an additional fee. Exact timelines are provided at checkout.
Custom Kilt Orders
Can I order a custom kilt in any style or design?
Yes. If you have a specific style, design, or tartan in mind, send us the details or a reference image and we'll make it happen. We've handled some very unique requests and we're always up for a challenge.
Can I choose the fabric for my custom kilt?
Yes. You can select from a wide range of fabrics including wool, cotton, polyviscose, and tartan weaves. If you have a preference, let us know during the order process.
Can I send my own fabric for a custom order?
Yes. If you can't find the fabric you want on our site, you're welcome to send us your own material and we'll craft your kilt from it.
Do you charge for custom order consultations?
No. Discussing your requirements costs nothing. If you have a custom project in mind, reach out and we'll talk it through with you at no charge.
Do you do rush orders?
Yes, we accommodate rush orders based on your deadline. A nominal rush fee of $30 applies. Contact us before placing your order to confirm we can meet your timeline.
Can you replicate a specific kilt design I've seen elsewhere?
If you have a design you love — whether it's a particular tartan, pleat style, or custom detail — share it with us and we can reproduce or adapt it for you at a fair price.
Can I get a refund on a custom order?
Custom orders are made to your exact specifications, so we're unable to accept returns or refunds on them. However, if there's a fit issue, we offer free alterations — you just cover shipping both ways.